Access barriers
Can you find the route? How many steps? Is a call required?
THE CANCELLATION DIFFICULTY INDEX
So we measured it.
See how much work companies put between you and the exit.
THE INDEX
Search the evidence. Check the route.
7 companies
THE SCALE
A higher score means more friction between deciding to leave and getting out.
Can you find the route? How many steps? Is a call required?
Fees, notice periods, refunds and restrictions.
Repeated, relevant customer evidence.
What the documented process requires against the benchmark.
THE EVIDENCE
The evidence is.
You don’t have to trust the number. You can check it.
CONFIDENCE
Every published score shows how much of it is backed by evidence.
We don’t fill gaps with guesses. If there isn’t enough evidence, we don’t publish a score.
CHANGES AND CORRECTIONS
Routes change. Companies improve. We check again.
THE QUESTION
Find a company. Check the evidence.
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