THE CANCELLATION DIFFICULTY INDEX

Leaving shouldn’t be harder than joining.

So we measured it.

See how much work companies put between you and the exit.

FUBO / VERIFIED ROUTE31.19/ 100MINOR FRICTION

THE INDEX

Cancellation,
measured.

Search the evidence. Check the route.

7 companies

THE SCALE

What does the
score mean?

0–19Easy
20–39Minor friction
40–59Moderate
60–79Hard
80–100Severe

A higher score means more friction between deciding to leave and getting out.

WHAT WE MEASURE

We count
the work.

Read the full methodology →
40points

Access barriers

Can you find the route? How many steps? Is a call required?

30points

Contract terms

Fees, notice periods, refunds and restrictions.

20points

Consumer signal

Repeated, relevant customer evidence.

10points

Compliance gaps

What the documented process requires against the benchmark.

THE EVIDENCE

The score isn’t
the proof.

The evidence is.

Cancellation routesSourcesVerification datesKnown uncertaintyScore breakdown

You don’t have to trust the number. You can check it.

CONFIDENCE

No evidence,
no score.

Every published score shows how much of it is backed by evidence.

We don’t fill gaps with guesses. If there isn’t enough evidence, we don’t publish a score.

CHANGES AND CORRECTIONS

The score should change.

Routes change. Companies improve. We check again.

Report a correctionView the correction log →

THE QUESTION

How hard is it
to leave?

Find a company. Check the evidence.

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