SUPPORT

What are you
stuck on?

Choose the shortest route to the right help.

PRODUCT QUESTION

Start with the FAQ.

How Oncancel finds, routes and tracks subscriptions.

Read the FAQ →
ACCOUNT OR APP

Talk to support.

Include the email used for your account. Never send passwords.

Email support →
WRONG ROUTE OR SCORE

Show us the evidence.

Report outdated instructions or challenge a score.

Report a correction →
SECURITY ISSUE

Tell us privately.

Do not include sensitive account data unless requested securely.

Email security →

HELP US HELP

Send the useful bits.

  • What you were trying to do
  • What happened instead
  • The device and app version
  • A screenshot with sensitive information removed

NO PASSWORDS. NO BANK DETAILS.

Just enough
to investigate.

Contact support →