Report it
Tell us what is wrong and where you found it.
CORRECTIONS
We don’t quietly
fix mistakes.
We correct the record.
Then we show what changed.
HOW IT WORKS
See something wrong?
Show us the evidence.
Source it
Send the policy, page or document that supports the correction.
We check
We compare it with the published research.
We publish
If something changes, the correction appears here.
WHAT TO SEND
Help us check it faster.
SUPPORTED
Right?
We change it.
- Update the page
- Recalculate the score if needed
- Add it to the public log
NOT ENOUGH EVIDENCE
We say so.
We may ask for another source or keep the existing finding.
Either way, the decision follows the evidence.
FOR COMPANIES
The score isn’t
a sentence.
Send updated instructions, policies, billing routes or evidence that friction has been removed.
Updated routeChanged policyNew billerRemoved friction
If the process improves, the score should too.
Submit company evidence →CORRECTION LOG
What changed.
And why.
Every correction belongs on the record.
DateCompanyWhat changedEffect on score
No corrections published yet.
Good. The log stays here for when there are.
DISAGREEMENTS
Evidence can conflict.
We publish what is confirmed.
We mark what remains uncertain.
We explain the decision.
LEGAL NOTE
Research.
Not a ruling.
The Index compares documented cancellation processes with published benchmarks. It does not determine whether a company has broken the law.
FOUND SOMETHING WE MISSED?
Send the receipt.
We’ll check it.
Report a correction ↑You don’t have to trust us. You can check.